Last updated: July 6, 2026
MenssAI provides customer support for MenssAI accounts, subscriptions, billing, refunds, AI generation access, and abuse reports.
Customer support contact
Email support is available at support@menssai.com. Include your account email, order number, payment date, and a short description of the issue so the support team can locate your account.
Support hours and response time
- Standard response time: 1 to 2 business days.
- Billing, refund, account access, and payment confirmation issues are prioritized.
- Security, fraud, abuse, or illegal-content reports are reviewed as soon as reasonably possible.
Digital product delivery
MenssAI is a digital software service. No physical goods are shipped. Access is delivered through the customer account dashboard after successful account creation and payment confirmation.
Payment and dispute help
If you paid through PayPal or another checkout provider, contact support before opening a dispute when possible. The team can verify the WooCommerce order, payment processor reference, account email, and subscription status.
Questions
Contact MenssAI at support@menssai.com for legal, billing, privacy, refund, or account support questions.